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Last Updated: February 24, 2004

APPENDIX B

MyServer Responsibilities

MyServer is a service offered by ITD-LAN/NOS/Groupware Services (ITD-LNGS) providing centralized file and print services on NetWare. ITD-LNGS provides file space on fault-tolerant NetWare servers while allowing department staff to create and manage user access to the file space. The MyServer servers are located on a 100MB switched network at the Arbor Lakes Data Center in a secure and conditioned space. If a unit wishes to use the service but does not have the expertise to perform the Department responsibilities, they should contact myserver.support@umich.edu to discuss options.

This chart describes the division of responsibilities between ITD-LNGS and department for MyServer.

Task	ITD-LNGS	Department
Purchase hardware	X
Upgrade hardware	X
Install server	X
>Keep server patched and up to date	X
Monitor server hardware and software	X
Troubleshoot hardware/software problems	X
Add more disk space as needed	X
Maintain disaster recovery plan	X
Backup data	X
Restore data files upon department request	X
Provide power protection	X
Provide networking to the campus backbone	X
Virus protection	X	X
Create users		X
Create groups and add users to groups		X
Allocate disk space		X
>Manage printing via network-connected printers		X
Maintain login scripts		X
Educate users on file space usage		X
Support users and workstations		X
Provide server security: Secure location Monitoring Limit console access	X
Provide user/workstation security: User security (proper limits on user objects, incl password management) Access security (appropriate user access to files/directories) Workstation security (e.g. physical security, patches)		X

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