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Last Updated February 2008

How to restore a file or folder using the Connected Backup program.

It's easy to restore that missing or deleted document or folder using the Connected Backup client, which has been installed on your PC.

First, start the program by clicking the Connected Backup/PC Agent icon in the lower right of your desktop. It looks like a shield divided into four quadrants.

The Connected Backup user window will open.

Single click on the "Retrieve" tab.

Click on the plus-signs in the Backed-up Files pane to expand the folders. Click on a folder in this pane to see the files in the folder. This will be used to select the desired file or folder.  

Single click on any file or folder check box that you want restored.

  Click on as many files or folders as you desire. Each folder can also be opened by double clicking the folder icon.

 Now click the "Retrieve" button in the lower-right-hand corner of the window.

Select "Save files in their original locations" and "Overwrite the files currently on my computer". (This will delete any files that are already in the same location with the same name.) Then click "Retrieve".

The restore process will begin automatically.  When the process is finished, your files will be restored to their original state and location.


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