Please understand, however, that you will only receive maximum benefit from your Exchange account by configuring Microsoft Outlook (Windows) or Entourage (Macintosh) for Exchange. Refer to Additional Resources for information on setting up those two programs for Exchange.

NOTE: Some campus units — including the Business School, Business and Finance/MAIS, and Institute for Social Research (ISR) — offer their own services that may require different configuration information.

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Configuring Outlook Express

1. In Outlook Express, under the Tools menu, select Accounts.
   

2. In the Internet Accounts window:
   
   1. select the Mail tab.
   2. click Add and from the pop-up menu select Mail.

3. An Internet Connection Wizard will start.
   1. In the Your Name window, enter your name as you wish it to appear in the From field of a message.
      Click Next.
   
   2. In the Internet E-mail Address window, enter your e-mail address. Click Next.
   
   3. In the E-mail Server Names window:
      
      1. from the pull-down menu, select IMAP.
      2. in the Incoming mail field, enter imap-exchange.umich.edu.
      3. in the Outgoing mail field, enter smtp-exchange.umich.edu.
      4. click Next.

   4. In the Internet Mail Logon window:
      
      1. in the Account name field enter your uniqname.
      2. uncheck the Remember my password checkbox.
         CAUTION: For your security, do not enter your password. You will be prompted for it when you log on to the ITS Exchange Service.
      3. click Next.

   5. In the Congratulations window, click Finish.

4. Under the Tools menu, again select Accounts
5. Back in the Internet Accounts window:
   
   select imap-exchange.umich.edu.
   1. click Properties.

6. In the imap-exchange.umich.edu Properties window:
   
   1. select the Servers tab.
   2. verify the information.
   3. under Outgoing Mail Server:
      1. click the checkbox next to My server requires authentication to make it active.
      2. click Settings.

7. In the Outgoing Mail Server window, click OK.
8. Back in the imap-exchange.umich.edu Properties window:
   
   1. select the Advanced tab.

   2. under Outgoing mail (SMTP), click the checkbox next to This server requires a secure connection (SSL) to make it active.
   3. under Incoming mail (IMAP), click checkbox next to This server requires a secure connection (SSL) to make it active.
      NOTE: The Incoming mail (IMAP) field will change to 993.
   4. click OK.

9. Back in the Internet Accounts window, click Close.
10. At the prompt to download folders from the new mail server, click Yes.
11. In the Logon window:
    
    1. in the User Name field, enter your uniqname.
    2. in the Password field, enter your Exchange/Windows Active Directory password.
       HINT: If you don't remember your password or want to change it, please refer to Setting Up Outlook 2003/Exchange on a Windows Computer.
    3. click OK.

12. You'll receive a dialog box stating your IMAP folders are downloading.
13. In the Show/Hide IMAP Folders window, click OK.
14. Back in the Outlook Express main window, click Send/Recv to download your e-mail.
15. When the following Outlook Express dialog box disappears, you can start using Outlook Express to access your ITS Exchange Service account.

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Additional Resources

E-Mail Settings for Authenticated SMTP (S4341)

Getting Started with Pine E-Mail (S4131)

Using Pine at U-M (T7037)

Setting Up Outlook 2003/Exchange on a Windows Computer (S4326)

Using Your ITS Outlook/Exchange Service [Windows] (S4327)

Connecting to Your ITS Exchange Account from Off Campus [Windows] (S4346)

Setting Up Entourage/Exchange on a Macintosh (S4328)

Using Your ITS Entourage/Exchange Service [Macintosh] (S4329)

Connecting to Your ITS Exchange Account from Off Campus [Macintosh] (S4347)

Migrating from Eudora to Exchange (S4335)

ITS's Online Help Desk provides a variety of computing help resources.

For further help with your Exchange account, send e-mail or phone (734) 764-HELP.

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Information and Technology Services