NOTE: Some campus units — including the Business School, Business and Finance/MAIS, and Institute for Social Research (ISR) — offer their own services that may require different configuration information.

IMPORTANT! The ITCS Exchange Service now routes IMAP and other e-mail clients through Exchange 2007 Client Access Servers (CAS). Because of this:

• the SMTP (outgoing mail) setting exchange.umich.edu will no longer work, so e-mail clients using this configuration will not be able to send e-mail. If your program's SMTP setting shows exchange.umich.edu, refer to SMTP Configuration Options. If you're not sure how to check this, please refer to E-Mail Settings for Authenticated SMTP.

  If the client is configured for anything other than exchange.umich.edu and it works, no change is necessary.

• although the current incoming mail (IMAP) setting — exchange.umich.edu — will continue to work, we recommend changing to our new preferred IMAP setting — imap-exchange.umich.edu when updating the SMTP setting.
• For new configurations, please always use imap-exchange.umich.edu.
• Pine users will need to reconfigure Pine.

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SMTP Configuration Options

• smtp-exchange.umich.edu
  This option is best for Exchange users because, once configured, it does not require any extra effort on their part.

  The following steps are based on Windows Mail (Vista).
  HINT: If you have trouble finding the SMTP settings for your IMAP e-mail program, refer to E-Mail Settings for Authenticated SMTP which covers many popular programs. However, make sure you enter the settings noted below.

  1. From the Tools menu, select Accounts.
  2. In the Internet Accounts window, double-click your Exchange account.
  3. In the exchange.umich.edu Properties window:
  1. Click the Advanced tab.
  
  1. Activate the checkbox next to "This server requires a secure connection."
  2. In the Outgoing mail (SMTP) field, enter 587.

  2. Click the Servers tab.
  
  1. In the Incoming mail (IMAP) field, enter imap-exchange.umich.edu.
  2. In the Outgoing mail (SMTP) field, enter smtp-exchange.umich.edu.
  3. Activate the checkbox next to "My server requires authentication."
  4. Click Settings.
  
  1. In the Outgoing Mail Server window, make sure the radio button next to "Use same settings as my incoming mail server" is active.
  2. Click OK

  3. Back in the exchange.umich.edu Properties window, click OK.

  4. Back in the Internet Accounts window, click Closed and save your new settings when prompted.

• smtp.mail.umich.edu
  This is the authenticated SMTP address for the ITCS IMAP e-mail service. However, users selecting this option will need to authenticate twice, once with their Exchange password to access their Exchange account and again with their UMICH/Kerberos password in order to send mail.

  Information on configuring popular e-mail clients using this method is available at E-Mail Settings for Authenticated SMTP.
  HINT: Change the Incoming Mail Server (IMAP) setting to imap-mail.umich.edu at the same time.

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Pine

1. Using an SSH program such as SSH Secure Shell (Windows) or Terminal (Macintosh), connect to login.itd.umich.edu.
   NOTE: If you receive a "Welcome to Pine" message, press E to get to the Pine menu.

ENTER or RETURN? Your keyboard will have either an Enter or a Return key. Use whichever key you have in the following steps when "press Enter" is mentioned.

2. At the Unix prompt (%), enter pine and press Enter.
3. At the Pine Main Menu, press S to select Setup.
4. In the Setup menu, press C to select Configure.
5. In the Setup Configuration window:
1. Use the down arrow key to highlight the inbox-path line.
   1. Press C to change the value.
   2. Delete the existing information.
   3. Enter itcs-ecas-01.adsroot.itcs.umich.edu/ssl. Press Enter
   4. Pine will prompt you about using the Inbox on server you entered. Press Enter to accept.

2. Press E to exit Setup Configuration At the Save Changes prompt, press Y.

6. Back at the Pine Main Menu, press Q to quit Pine. At the "Really quit Pine?" prompt, press Y. If Pine prompts you with any more options, respond appropriately.
   HINT: We recommend you quit Pine and then restart it before updating your folder collections to show your Exchange folders.

   SUBFOLDERS IN YOUR INBOX: By default, you can only view the top-level folders in your Inbox. If you have subfolders beneath that level, follow these steps so that you can view them as well.

7. At the Unix prompt (%), enter pine and press Enter.
8. At the Pine Main Menu, press S to select Setup.
9. In the Setup menu, press L for collectionList.
10. In the Setup Collection List window:
1. Press A to add a collection.
1. In the Folder Collection Add window, enter the following information for the new folder:

   Nickname:	Exchange Server Folders 1 [this is just an example; use any descriptive name you wish]
   Server:	itcs-ecas-01.adsroot.itcs.umich.edu/ssl
   Path:	inbox
   View:	*

2. Press Ctrl-X [Windows] or control-X [Macintosh] to exit and save the new folder collection.
3. At the confirmation prompt, press Y.

2. You can repeat step 10a to add other collections so that you can view lower-level subfolders. However, on the View line, add a /* for each lower level; for example */* for a second level, and */*/* for a third.
3. If you want to remove your IMAP Server folder or others:
1. use the up/down arrow keys to highlight the collection
2. press D

3. at the confirmation prompt, press Y.

4. When you are done in the Setup Collection List, press E to return to the Main Menu.

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Additional Resources

E-Mail Settings for Authenticated SMTP (S4341)

Getting Started with Pine E-Mail (S4131)

Using Pine at U-M (T7037)

Setting Up Outlook 2003/Exchange on a Windows Computer (S4326)

Using Your ITCS Outlook/Exchange Service [Windows] (S4327)

Connecting to Your ITCS Exchange Account from Off Campus [Windows] (S4346)

Setting Up Entourage/Exchange on a Macintosh (S4328)

Using Your ITCS Entourage/Exchange Service [Macintosh] (S4329)

Connecting to Your ITCS Exchange Account from Off Campus [Macintosh] (S4347)

Migrating from Eudora to Exchange (S4335)

We welcome your comments; please send e-mail.

ITCS's Online Help Desk provides a variety of computing help resources.

For further help with your Exchange account, send e-mail or phone (734) 764-HELP.

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