ITS Documentation
Webmail — Blue: Attachments
S4331 • November 2009

NOTE: ITS offers two webmail interfaces: Blue and Maize. You can use them interchangeably along with desktop e-mail clients — such as Outlook, Apple Mail, Mulberry, and Thunderbird — that are configured for the ITS IMAP service.

This document covers how to open and send attachments using the ITS Blue webmail interface.

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Opening Attachments

WARNING! Attachments may contain viruses. We recommend that you not download or open unsolicited attachments. Also, we recommend that you keep up-to-date anti-virus software installed on your computer. Anti-virus software can be downloaded at no charge from the Blue Disc website.

Messages with attachments are identified by a little paperclip in the message flag column.

Screen shot of paperclip graphic that identifies a message with an attachment.

Attachments that Your Web Browser Can Display
Your web browser can display .html files as well as several types of graphic file (such as .jpeg, .gif, and more).
  1. Open the message containing the attachment.

  2. On the Parts line of the message header, click the attachment name. (If your web browser cannot display the file, the name will not be a link.)

    Screen shot showing clicking on an attachment name in the Parts line.

  3. The file will be displayed for you.
Attachments that Must Be Downloaded then Opened
  • Open the message containing the attachment.

  • Click the download icon to download the attachment file to your computer

    Screen shot of the download icon

  • Find the file on your computer. (It is usually downloaded to your desktop or to a downloads folder, depending on your web browser is set to handle downloads.) Then use the appropriate application to open and read the file. (For example, if the file is a Microsoft Word file, you can use Word to open the downloaded file.)
Downloading Multiple Attachments
If a message contains several attachments, you might find it quicker to download them all at once in a zip file.

  1. Click the Download All Attachments (in.zip file) link.

    Screen shot of the link to click to download all attachments in a .zip file.

    A single .zip file will be downloaded to your computer. (It is usually downloaded to your desktop or to a downloads folder, depending on your web browser is set to handle downloads.)

  2. Double-click the file to extract a folder with the individual files inside it.

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Sending Attachments

  1. Compose your message as you normally do.
  2. Click the Attachments link to move to the bottom of the message (or just scroll)

    Screen shot of the Attachments link.

  3. In the Attachments section at the very bottom of the message, click the Browse button.

    Screen shot of the browse button.

  4. Navigate among your files, select the file you want to attach, and click Open. The file pathname (if you use a Windows computer) or the file name (if you use a Macintosh computer) will be listed in the Attachments field.

  5. Click Attach.

    Screen shot of Attach button.

  6. At the very top of the message, look for confirmation that the file has been attached successfully.

    Screen shot of confirmation.

    Also, the attachment will be listed below the Attachments heading at the bottom of the message.

    Screen shot of listing of attachment

To remove an attachment, first select it by clicking the Delete? checkbox below it, then click the Update Attachment Information link.

Screen shot of Delete checkbox

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Additional Resources

Visit ITS's Information System to obtain ITS computer documentation and other resources. A list of relevant documents follows:

We welcome your comments; please send e-mail.

ITS's Online Help Desk provides a variety of computing help resources.

For further help with webmail, send e-mail or phone (734) 764-HELP.

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