information technology central services at the university of michigan
Using web.mail.umich.edu: Attachments

S4331 • May 2008

NOTE: A May 2008 upgrade to web mail provided some enhancements, cosmetic changes, bug fixes, and a couple of new features. See May 2008 Changes to Web Mail for more detail. The screen shots in this document were made prior to that upgrade, so you may notice some minor differences between them and what you see on your screen.

This document covers how to open and send attachments using the web mail at web.mail.umich.edu.

Table of Contents


Opening Attachments

WARNING! Attachments may contain viruses. We recommend that you not download or open unsolicited attachments. Also, we recommend that you keep up-to-date antivirus software installed on your computer. Antivirus software is included on the Blue Disc and can be downloaded at no charge from the Virus Busters web page (http://virusbusters.itcs.umich.edu/).

Messages with attachments are identified by a little paperclip in the message flag column.

Screen shot of paperclip graphic that identifies a message with an attachment.

Attachments that Your Web Browser Can Display
Your web browser can display .html files as well as several types of graphic file (such as .jpeg, .gif, and more).
  1. Open the message containing the attachment.
  2. On the Parts line of the message header, click the attachment name. (If your web browser cannot display the file, the name will not be a link.)

    Screen shot showing clicking on an attachment name in the Parts line.

  3. The file will be displayed for you.
Attachments that Must Be Downloaded then Opened
  • Open the message containing the attachment.
  • Click the download icon to download the attachment file to your computer

    Screen shot of the download icon

  • Find the file on your computer. (It is usually downloaded to your desktop or to a downloads folder, depending on your web browser is set to handle downloads.) Then use the appropriate application to open and read the file. (For example, if the file is a Microsoft Word file, you can use Word to open the downloaded file.)
Downloading Multiple Attachments
If a message contains several attachments, you might find it quicker to download them all at once in a zip file.

  1. Click the Download All Attachments (in.zip file) link.

    Screen shot of the link to click to download all attachments in a .zip file.

    A single .zip file will be downloaded to your computer. (It is usually downloaded to your desktop or to a downloads folder, depending on your web browser is set to handle downloads.)

  2. Double-click the file to extract a folder with the individual files inside it.

Sending Attachments

  1. Compose your message as you normally do.
  2. Click the Attachments link to move to the bottom of the message (or just scroll)

    Screen shot of the Attachments link.

  3. In the Attachments section at the very bottom of the message, click the Browse button.

    Screen shot of the browse button.

  4. Navigate among your files, select the file you want to attach, and click Open. The file pathname (if you use a Windows computer) or the file name (if you use a Macintosh computer) will be listed in the Attachments field.
  5. Click Attach.

    Screen shot of Attach button.

  6. At the very top of the message, look for confirmation that the file has been attached successfully.

    Screen shot of confirmation.

    Also, the attachment will be listed below the Attachments heading at the bottom of the message.

    Screen shot of listing of attachment

To remove an attachment, first select it by clicking the Delete? checkbox below it, then click the Update Attachment Information link.

Screen shot of Delete checkbox

Additional Resources

Visit ITCS's Information System to obtain ITCS computer documentation and other resources. A list of relevant documents follows:

We welcome your comments; please send e-mail.

ITCS's Online Help Desk provides a variety of computing help resources.

For further help with web mail and attachments, send e-mail or phone (734) 764-HELP.


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