Table of Contents

What is a Friend Account?

There are two steps in the process that a non-University person must follow to gain access to a particular U-M computing service.

1. Set up a Friend account.
2. Be authorized to use each desired service by the appropriate service provider.

For example, a parent who wants to access his or her student's University billing statements and financial aid data on Wolverine Access must first set up a Friend account and then be authorized by his or her student to access the relevant data. Someone who wants to use CTools, for example, would need to have a Friend account and would then need to obtain authorization from the people who provide the CTools service. To use any other Friend-enabled service, you need authorization from the provider of that service.

Table of Contents

How to Set Up a Friend Account

1. Use your web browser to go to this URL: https://friend.weblogin.umich.edu/friend/
2. Enter your full e-mail address in the box (your e-mail address will be your login ID), and click the Request button.



3. You will see confirmation that your Friend account request has been submitted and that a message has been sent to the e-mail address you provided with further instructions.



4. The U-M Friend Account Request e-mail message sent to you will contain a link for you to click. Click the Create Friend Account link in the message to go to a web page where you can continue creating your Friend account. (Depending on which e-mail program you use, the message may be formatted differently.)

   

   IF YOU DON'T RECEIVE THE MESSAGE: Most people who report not receiving the message find that it has been caught by their spam filter. If your e-mail program files suspected spam messages in a spam or junk folder, please check that folder in case the message was put there. The message will be from friend-noreply@umich.edu.

5. Type your full e-mail address in the Your e-mail address box.

   Select a password and type it in the Password box.

   Retype the password in the Re-enter password box to confirm your selection.

   Then click the Set Password button.



6. You will see a confirmation screen letting you know that your Friend account has been created.



7. You will receive an e-mail message confirming the creation of your Friend account and providing you with information about it. We recommend that you save this message for reference.

   

   IF YOU DON'T RECEIVE THE MESSAGE: Most people who report not receiving the message find that it has been caught by their spam filter. If your e-mail program puts suspected spam messages in a spam or junk folder, please check that folder in case the message was put there. The message will be from friend-noreply@umich.edu.

Table of Contents

Using Your Friend Account

Your login name is your full e-mail address, the one you used when creating your Friend account.

After you log in, you will see a list of services. Click any service link to open that service.

Note that you can only use services that you have been authorized to use. If you want to use a service that you have not yet been authorized to use, contact the service provider and ask for authorization.

Table of Contents

Getting a Friend Account Authorized to Use a Service

The student eBilling service is provided by Michigan Administrative Information Services (MAIS). Students can log in to Wolverine Access and can authorize access to their eBills, account data, and financial aid data for up to four e-mail addresses. Students can also authorize others to receive informational e-mails from U-M about student accounts, financial aid, and housing, as well as alerts about emergencies.

Individuals who have either a Friend account or a U-M uniqname and UMICH Kerberos password—and who have been authorized by a student to access that student's information—can log in to Wolverine Access and view that student's data by clicking MY STUDENT'S INFORMATION (under the parents & family heading).

Table of Contents

Changing Your Friend Password/If You Forget Your Password

Table of Contents

Frequently Asked Questions

What services can be used with Friend accounts? Are there any restrictions on this?
Friend accounts can only be used with services that use U-M's weblogin software for logging in. Also, Friend accounts must be authorized for use with each desired service by the service provider.

What happens regarding my Friend account if my e-mail address changes?
If your e-mail address changes, you will need to create a new Friend account.

Do Friend accounts expire?
No. Friend accounts do not expire.

I can log in with my Friend account, but I can't use the service I want to use. Why not?
You need to ask the service provider to authorize access to your Friend account.

I can't log in to the computers in the Union food court area. Why not?
Sorry, but this type of access hasn't been set up for Friend accounts. Guest access is not available for all U-M computing services.

I have a Friend account. Where do I go to see my student's online bills?
If there has been any activity (that is, there is a new balance to be paid or a payment has been made) within the past month, you will receive an e-mail message from Student Financial Operations. After receipt of the e-mail, you can log on to Wolverine Access and click the MY STUDENT'S INFORMATION link to view the bill. These e-mail messages are sent once a month, between the 5th and 10th of the month.

When do Friend account holders receive notification of online bills? In other words, when are the bills sent?
Student Financial Operations sends the e-mail notifications of online bills out monthly between the 5th and 10th of the month.

Table of Contents

Additional Resources

Using Web-Authenticated Resources (Weblogin Using Cosign) at U-M (S4307)

We welcome your comments; please send e-mail.

ITCS's Online Help Desk provides a variety of computing help resources.

For further help with Friend Accounts, send e-mail or phone (734) 764-HELP.

Table of Contents

Information Technology Central Services at the University of Michigan

ITCS Home  |  University of Michigan