This document provides instructions for getting started using the web-based e-mail program at web.mail.umich.edu. Anyone who uses the e-mail service provided by Information Technology Central Services (ITCS)—the e-mail included in the Basic Computing Package—can use web.mail.umich.edu for their e-mail.

You can use web.mail.umich.edu interchangeably with Pine and Mulberry—or any other IMAP mail program. Because your mail is stored on a central ITCS e-mail server, you can access the same mailbox and folders from different computers.

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Getting to web.mail.umich.edu

1. Use your web browser to connect to this URL:
   http://web.mail.umich.edu
2. Click the log in button.

   

3. At the login screen, log in with your uniqname and UMICH Kerberos password.
4. Your INBOX will open. If you have more than one page of e-mail messages, your INBOX will open to the last page, where your most recently received messages are listed.

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Your INBOX

Message flags at the left side of the screen provide information about each message. A key to the message flags is at the bottom of the screen.

How to set message flags

1. Select a message by clicking the checkbox to its left.
2. Select the flag you want to use from the Mark as pop-up menu.

   

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Checking for New Mail

• Click the Refresh Mailbox icon (two green arrows going in a circle).

  

• Click your browser's Reload or Refresh button.

Web mail will check for new messages automatically every five minutes. You can change this setting by clicking the Options button in the icon bar and then selecting New Mail.

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Working With Your Messages

Opening a message

Printing a message

1. Open the message you want to print.
2. Click the Print link at the top of the message.
3. The message will open in a new window so you can print it.

   Depending on the web browser and operating system you use, the Print dialog box may open for you. If it does not open, pull down the File menu and choose Print.

Replying to a message

1. Open the message you want to reply to.
2. Click the Reply or Reply to all link at the top of the message.

   —Reply replies only to the person who sent the original message.

   —Reply to all replies to the sender and to anyone else who was included in the original message.

3. A new message window will open with the recipients and subject already filled in for you. The original message text will be quoted in the body of the message. Enter your message text.
4. Click Send Message.

Forwarding a message

1. Open the message you want to forward.
2. Click the Forward link at the top of the message.
3. A new message window will open with the message you want to forward included in the body of the message. Enter whatever message text you wish to add.
4. Click Send Message.

Deleting a message from within the message

1. Open the message you want to delete
2. Click the Delete link at the top of the message to mark it for deletion.
3. To completely remove the message from your mailbox, return to the INBOX (or whatever folder the message is in), and click Purge Deleted (it is on the right-hand side of the window, both above and below your list of messages).

Deleting one or more messages directly from your INBOX

1. Click the checkbox by each message you want to delete. You can select as many messages as you want, as long as they are all on the same page.
2. Click the Delete link. (There are Delete links at both the top and bottom of the message list.) The messages will be marked for deletion; they will be crossed out, but will remain in your mailbox.

   

3. To completely delete the messages, click the Purge Deleted link. Once you have purged your deleted messages, they cannot be retrieved.

   

HINT: You can use the Select pop-up menu to select (that is, check the checkbox next to) all the messages flagged a particular way. For example, you can select all the seen messages, all the important messages, or all the "not personal" (directed to you as a group member rather than as an individual) messages.

Viewing full message headers

1. Open the message whose full headers you want to see.
2. Click the Show All Headers link.

   

3. To return to the limited view of headers, click the Show Limited Headers link.

   

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Composing and Sending Messages

1. Click the Compose icon at the top of your mail.umich.edu window.

   

2. A new message window will open. Use this window to compose your message. To send the message, click Send Message.

   

HINT: When sending mail to more than one person, type a comma between recipients.

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Saving a Message as a Draft

1. Begin composing your message. When you are ready to stop, click the Save Draft button. The message will be saved to your Drafts folder. If you do not have a Drafts folder, one will be created for you automatically.

   

2. When you are ready to write more of the message, open the Drafts folder by selecting its name from the Folders pop-up menu.

   

3. Open the draft message, then click the Resume link to continue working on the message.

   

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Creating and Using a Signature File

1. In the icon bar at the top of any page, click Options.

   

2. In the General Options column, click Personal Information.
3. On the Personal Information page, look for the Select the identity you want to change pop-up menu and, from that menu, select Default identity.

   

4. Scroll down to the bottom of the window to the signature information. In the Your signature box, type your signature text, then click the Save Options button.

   

5. Confirmation that the change has been made will appear at the top of your window.

   

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Log Out When You Are Finished

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Dealing with Spam

• Do Not Spam List
  Rejects e-mail from known sources of spam. This will reduce, but not eliminate spam. Many spammers switch identities frequently and therefore avoid being listed as a known spam source. Using the list is a good first step in reducing spam.
• SpamBox
  Puts suspected spam messages in a SpamBox folder, where you can do a quick check for any messages you might want to keep before deleting the spam. Use SpamBox to keep the spam messages that get past the Do Not Spam List from cluttering your INBOX.

You can sign up for these services on the Tools page of the Spam Busters web site.

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The Software Behind mail.umich.edu (IMP)

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Additional Resources

Using SpamBox for E-Mail Spam Filtering (S4314)

Using the Do Not Spam List to Reduce Spam (S4323)

Using Server-Side Filters to Manage/Organize Your E-Mail (Including Accept and Block Lists) (S4325)

Using web.mail.umich.edu: Address Book (S4330)

Using web.mail.umich.edu: Attachments (S4331)

Using web.mail.umich.edu: Mail Folders (S4332)

Customizing web.mail.umich.edu: Setting Preferences with the Options Feature (S4333)

We welcome your comments; please send e-mail.

ITCS's Online Help Desk provides a variety of computing help resources.

For further help with web.mail.umich.edu, send e-mail or phone (734) 764-HELP.

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