ITS Documentation
Forwarding or Redirecting Your E-Mail Using the U-M Online Directory Via the Web
S4279 • November 2007

You can have the e-mail that is sent to you at your @umich.edu address forwarded to any e-mail account you choose. This is because when mail is sent to you at @umich.edu, U-M machines check the U-M Online Directory, then forward, or redirect, that mail on to the e-mail forwarding address(es) you specify. Use of the directory for e-mail forwarding means you can keep your @umich.edu address no matter where your e-mail mailbox resides.

If you use the IMAP e-mail service provided by Information and Technology Services (ITS), the e-mail forwarding address in your directory entry has been set for you so you can receive your e-mail. If you use the ITS Exchange Service, your Exchange e-mail address must be in the U-M Online Directory E-mail Forwarding Address field. Your system administrator may do this for you, or you may need to do it yourself.

You can change the forwarding address any time you wish. For example, if you leave the University, you can have your e-mail forwarded to a different address. (See the E-Mail Forwarding Status page for details about mail providers that may not accept mail forwarded from @umich.edu addresses.)

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Changing Your E-Mail Forwarding Address

If you change e-mail providers and/or addresses, be sure to update your mail forwarding address.

  1. Use your web browser to go to this web page:
    https://directory.umich.edu/mailforwarding/

  2. Log in with your uniqname and UMICH Kerberos password.

  3. In the box under E-Mail Forwarding Address, type the address to which you want your @umich.edu mail sent. Then click Add.

    Screen shot of where to type your address.

  4. The mail forwarding tool will check the validity of your address. If it is invalid, check to see if there is a typo in it. Click Edit to fix the typo.

    Screen shot showing valid new address entered.

  5. Be sure to log out when you are finished.

    Screen shot of logout button.

IMPORTANT! Please delete any e-mail addresses that you are no longer using. If you have more than one address listed, copies of your mail will be sent to all of those addresses.
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Figuring Out Which E-Mail Forwarding Address to Use

If you use the ITS IMAP e-mail service
Your e-mail address is made up of your uniqname and the address of the ITS IMAP e-mail service.

Graphic representation of your full e-mail address if you use the ITS e-mail service.

For example, if your uniqname were bjensen, your e-mail forwarding address would be bjensen@mail.umich.edu.

If you use the ITS Exchange Service
Your e-mail address is made up of your uniqname and the address of the ITS Exchange Service.

Graphic representation of your full ITS Exchange Service e-mail address.

For example, if your uniqname were bjensen, your e-mail forwarding address would be bjensen@adsroot.itcs.umich.edu.

If you use another U-M e-mail service
If you don't know your full e-mail forwarding address, ask your departmental administrator for help.
If you use a non U-M e-mail provider
Use the address provided by your e-mail service provider. (See the E-Mail Forwarding Status page for details about mail providers that may not accept mail forwarded from @umich.edu addresses.)

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Additional Resources

An FAQ about mail forwarding is available from within the mail forwarding tool. Click the FAQ button in the upper right corner of the page.

Screen shot of FAQ button.

Visit ITS's Information System to obtain ITS computer documentation and other resources. A list of relevant documents follows:

We welcome your comments; please send e-mail.

ITS's Online Help Desk provides a variety of computing help resources.

For further help with e-mail forwarding, send e-mail or phone (734) 764-HELP.

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