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Frequently Asked Questions About Connecting to the Internet

Getting and Configuring Internet Software

• How do I get and configure the software for U-M Internet services (Blue Disc)?
• What software do I use if I'm using U-M Online?
• I want to use my own Internet software instead of the software ITS supports. How do I configure it?

Ethernet (Residence Halls and Offices)

• How do I set up an Ethernet connection in a residence hall room?
• How do I get an Ethernet connection in a campus office?

Cable Modems

• How do I get a high-speed connection from home for accessing U-M computing services?

Wireless

• Where are the wireless connections on the U-M campus?
• How do I set up my computer to use the U-M wireless network?

Northwood Community Apartments

• How do I get an Internet connection in U-M on-campus apartments?

Getting Help

• Where can I learn more about ways to connect to the Internet and U-M networks?
• My question about connecting to the Internet isn't in this list. Who can I ask for help?

Information and Technology Services

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October 30, 2009