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ITS

What happens if I go over my e-mail quota?

ITS IMAP E-Mail

Nothing happens if you exceed your 2 GB mail quota by a small amount from time to time. ITS does monitor mailbox size, however, and staff members work with users who go significantly over their quota to ensure that their needs are met without jeopardizing mail system performance.

In many cases, when a mailbox is significantly over quota, it is because of a problem with how a mail program is configured—perhaps multiple copies of deleted messages are being retained without the user's knowledge—and ITS then works with the user to resolve the problem.

To see how much mail storage space you are using, check the IMAP Status Page (log in required.)

ITS Exchange Service E-Mail

ITS Exchange Service users receive a warning message when their Exchange account is within 10% of its size limit. Should you exceed your limit, you will still be able to receive messages, but you will not be able to send any until you remove enough messages to put your account below the limit. Exchange users can get additional space for a fee. (See also Exchange Quota Information.)