Friday November 21 2008
Information Technology Central Services at the University of Michigan

Outlook FAQ: E-Mail

Why aren't I getting any new mail?

If you can still see existing e-mail, Outlook is probably disconnected from the Exchange server.

Look at the bottom right corner of your Outlook window. If it says Offline, click on the word and then click the Work Offline selection to reconnect. (Yes, it does seem counterintuitive).

You may be prompted for your password.

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June 21, 2007