Friday November 21 2008
Information Technology Central Services at the University of Michigan

Outlook FAQ: E-Mail

What happens when I delete a message, and how can I recover it?

Your deleted e-mail goes to your Deleted Items folder. It stays there until you actively empty it one of two ways:
  • from the Tools menu, select Empty "Deleted Items" Folder.
  • configure Outlook to automatically empty the Deleted Items folder when you quit the program.
To recover a message in your Deleted Items folder, open the folder and drag the message to a different folder.

Even after you've emptied your Deleted Items folder, you can still recover messages within 3 days of emptying.

Full details are available in Deleting and Restoring Messages. You'll need the free Adobe Reader to view it.

Comments or questions about this website? Please let us know. This page last verified April 10, 2007.
 

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April 16, 2007