Saturday September 06 2008
Information Technology Central Services at the University of Michigan

Entourage FAQ: E-Mail

What happens when I delete a message, and how can I recover it?

Your deleted e-mail goes to your Deleted Items folder. It stays there until you actively empty it one of two ways:
  • holding down the Control key, click on the Deleted Items folder and select Empty 'Deleted Items'.

  • configure Entourage to automatically empty the Deleted Items folder when you quit the program.

To recover a message in your Deleted Items folder, open the folder and drag the message to a different folder.

Even after you've emptied your Deleted Items folder, you can still recover messages within 3 days of emptying.

Full details are available in Deleting and Restoring Messages.

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December 26, 2007